Privacy Policy · Datenschutzerklärung

2. Data We Collect

When you register for the Masterclass or contact us, we collect the following categories of personal data:

• Contact details: your name, email address and, where provided, telephone number.
• Registration details: the chosen programme tier, early-bird status and participant information.
• Payment information: transaction records processed securely through our payment provider Stripe (card details are never stored on our servers).
• Communication records: the content of emails and enquiries you send to us.
• Technical data: standard server log information such as IP address, browser type and time of access, collected automatically when you visit our site.

3. How We Use Your Data

We process your personal data for the following lawful purposes:

• To process and administer your registration and participation in the Masterclass.
• To process payments securely and to issue balance-payment reminders.
• To communicate with you regarding the programme, including schedules, certificates and administrative matters.
• To fulfil our legal and contractual obligations.

The legal basis for this processing is the performance of a contract, our legitimate administrative interests, and, where you have given consent, that consent. You may withdraw consent at any time.

4. Data Sharing and Processors

We do not sell your personal data. We share your data only with the following categories of recipients, where necessary:

• Stripe, our payment service provider, for the secure processing of deposits and balance payments.
• Email service providers for the delivery of registration confirmations and reminders.
• Public authorities where required by law.

All processors act on our behalf and are bound by appropriate data-protection obligations.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy and to meet our legal obligations. Registration and payment records are retained in accordance with applicable retention periods after which they are deleted or anonymised.

6. Your Rights

Under the GDPR you have the right to access, rectify, erase or restrict the processing of your personal data, the right to data portability, and the right to object to processing. You may also lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe that the processing of your data infringes applicable law.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Payment information is handled exclusively by Stripe’s PCI-compliant infrastructure and is never stored on our own servers.

8. Cookies

Our website uses only technically necessary cookies and similar technologies required for its basic operation. We do not use advertising or tracking cookies. Analytics, where used, is configured to respect your privacy.

9. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at office@wienerballettakademie.com.